Class Cancellation Policy.
6 Hour Prior Notice To Cancel A Class
If class is cancelled after the 6 hour cancellation grace period, it will result in a loss of class credit or a $10 no show fee if you are an Unlimited Member.
How do I cancel if waitlisted?
If you are on the waitlist the same 6 hour prior notice to cancel the class still applies. If you cancel after the 6 hour grace period you will lose the class credit or if Unlimited you will be charged the $10 late cancel fee.
What If I Am Still On The Waitlist?
If you are on the waitlist and do not make it into the class, you will receive your class credit back automatically at the end of the day. If you are on the waitlist and not added to the class within one hour of the class time starting the system will not add you to the class.
What If I No Show A Class?
No showing a scheduled class will result in a loss of class credit or a $10 no show fee for Unlimited Members.
Can I Schedule Back To Back Classes?
There is no back to back scheduling allowed. For example, if you would like to attend the 6pm and 7pm class you would only schedule the 6pm and if there is an opening at the 7pm the front desk staff can add you to the class.
How Late Can I Schedule A Class Before It Starts?
You can schedule a class on the app up until 1 hour before the class time starts. If you see there is an opening and would like to attend call or text 562.526.0152 or just show up and the front desk staff can add you.